MSP takes up Bay residents’ concerns over RBS branch closure

MSP takes up Bay residents’ concerns over RBS branch closure

An MSP has sought clarification from the Royal Bank of Scotland over its future plans for providing a service in Dalgety Bay.

Murdo Fraser, regional MSP, has written to bank boss Ross McEwan after the financial institution announced it was to close its Dalgety Bay branch.

Mr Murdo said he had received several representations from local residents over the matter.

In a letter to RBS chief, Mr McEwan, he wrote: “The branch in Dalgety Bay is the last bank in the locality and I am concerned about access to banking services for my constituents there. 

“A number of my constituents who are RBS customers will find the closure of their local branch very difficult, for example elderly people, some disabled people, other vulnerable people and local businesses.

 “These people will find it difficult to travel to another town or use digital or telephone banking services. 

 “I understand the justification for the closures are a decrease in the number of customers using the branch and an increase in the use of digital banking.

“I would appreciate information about the engagement your staff have had with local people, businesses and elected representatives as well as information about the provision RBS will be making for customers in Dalgety Bay.”

Read:  Analysis: RBS after its £45 billion bailout by the UK Government

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